Technical Support Engineer at Valiantys Inc.

programmer-developing-software-on-computer

Location: Toronto, ON
Employment Type: Permanent, Full-Time
Hours: 40 to 44 hours per week (Day, Flexible Hours, Morning)
Start Date: As soon as possible
Vacancies: 1
Benefits: Health benefits, financial benefits, and other benefits available.

About the Employer:
Valiantys Inc. is seeking a skilled Technical Support Engineer to join their innovative team. With a focus on delivering exceptional information systems solutions, Valiantys Inc. is committed to helping clients enhance their business processes through technology.

Key Responsibilities:

  • Confer with clients to identify requirements and develop tailored solutions.
  • Design, develop, and implement information systems business solutions.
  • Provide expert advice on information systems strategy, policy, management, and service delivery.
  • Assess physical and technical security risks to data, software, and hardware.
  • Develop policies, procedures, and contingency plans to minimize the impact of security breaches.
  • Conduct reviews to assess quality assurance practices, software products, and information systems.

Qualifications:

  • Education: Completion of a College or CEGEP program in a relevant field.
  • Experience: 3 to 5 years of relevant experience in technical support or a related area.
  • Language: Proficiency in English is required.

Workplace Information:

  • This position requires hybrid work; tasks must be completed both in-person and remotely.

Technical Skills and Knowledge:
Candidates should possess knowledge in the following areas:

  • Cloud technologies, Salesforce, Hyperion, Shell script, and Teradata.
  • Familiarity with operating systems including MAC, Linux, and Unix.
  • Proficiency in programming languages such as C, C#, Java, Perl, SQL, and Ruby on Rails.
  • Experience with various software and tools including MS Office, Git, Apache Tomcat, and database management software.

Work Conditions:

  • Ability to work independently in a fast-paced environment.
  • Attention to detail and the ability to meet tight deadlines are essential.

Personal Suitability:
Candidates should demonstrate the following qualities:

  • Accurate and client-focused with excellent interpersonal skills.
  • Strong oral and written communication abilities.
  • Organized, proactive, and able to work collaboratively as a team player.

Who Can Apply:
The employer welcomes applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

How to Apply:
Interested candidates are encouraged to send their resume to boubacar.cisse@valiantys.com.

Join Valiantys Inc. and contribute your expertise to a team that values innovation and excellence in technology solutions!