Location: Woodbridge, ON
Employment Type: Permanent, Full-Time
Start Date: As soon as possible
Vacancies: 1
About the Employer:
Hand and Stone Massage and Facial Spa is seeking a friendly and organized Spa Receptionist to join their team. Located in an urban area, the spa is dedicated to providing high-quality massage and facial services to enhance the wellness and relaxation of its clients.
Key Responsibilities:
- Greet clients and direct them to the appropriate service areas or contacts.
- Provide basic information to clients and the public regarding services offered.
- Obtain and process information necessary for excellent customer service.
- Operate the switchboard or telephone system to manage incoming calls.
- Schedule and confirm appointments, ensuring efficient use of the spa’s resources.
- Send invoices and maintain accurate work records and logs.
- Receive and issue payments, handling cash and credit transactions.
- Perform clerical duties, including filing, sorting, and distributing mail.
- Answer telephone inquiries and relay messages efficiently.
- Arrange teleconferences and calculate billing charges as needed.
- Perform data entry and provide overall customer service support.
Qualifications:
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 2 to 3 years of relevant experience in a receptionist or customer service role.
- Language: Proficiency in English is required.
Technical Skills:
- Proficient in operating a switchboard with 1-25 lines, electronic scheduling, and MS Office (Word, Excel, Outlook).
- Familiarity with electronic mail and word processing software.
Workplace Information:
- This position requires on-site work; remote work is not an option.
- Public transportation is available for commuting.
Work Conditions and Physical Capabilities:
- Ability to work independently in a fast-paced environment.
- Capable of performing a combination of sitting, standing, and walking tasks throughout the day.
- Attention to detail and the ability to multitask effectively under pressure.
Personal Suitability:
Candidates should possess the following qualities:
- Efficient interpersonal skills with excellent oral and written communication abilities.
- Flexibility, organization, reliability, and the ability to work as a team player.
- Strong time management skills and maturity in handling various tasks.
Who Can Apply:
The employer welcomes applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to Apply:
Interested candidates can apply by sending their resume to catherine.felices@gmail.com or by applying directly on Job Bank.
Application Deadline:
This position will be advertised until November 22, 2024.
Join Hand and Stone Massage and Facial Spa and be a part of a team committed to delivering exceptional service and enhancing the wellness of clients!