Guest Service Supervisor – Quality Inn & Suites Bay Front

hotel-housekeeper-checking-the-supplies

Company Description:
Quality Inn & Suites Bay Front is a hospitality provider located in Sault Ste. Marie, Ontario, offering comfortable accommodations and customer-focused service.

Job Details:

  • Location: 180 Bay Street, Sault Ste. Marie, ON P6A 6S2
  • Workplace: On site
  • Salary: $22.00 hourly / 40 hours per week
  • Hours: Full time
  • Employment Type: Permanent
  • Schedule: Morning, Day, Evening, Weekend
  • Start Date: As soon as possible
  • Vacancies: 2
  • Benefits: Free parking, employer-paid training, paid time off (volunteering or personal days)

Qualifications Required:

  • Education: College, CEGEP or other non-university certificate or diploma (1–2 years)
  • Experience: 1 year to less than 2 years

Job Responsibilities:

  • Coordinate activities with other departments
  • Establish work schedules and procedures
  • Perform duties of supervised staff
  • Prepare and submit reports
  • Resolve work problems and recommend improvements
  • Assist guests with special needs
  • Assign and review work
  • Hire and train staff
  • Maintain and repair systems and equipment
  • Requisition supplies
  • Manage room reservations and guest registration
  • Provide hotel and local information
  • Process arrivals, departures, and payments
  • Handle phone calls and clerical tasks
  • Deliver customer service
  • Maintain room inventory and assignments

Working Conditions:

  • Attention to detail
  • On-site work only
  • Use of MS Outlook and MS Windows

Personal Suitability:

  • Accurate
  • Client focus
  • Dependable
  • Efficient interpersonal skills
  • Excellent oral and written communication
  • Flexible
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player

Eligibility:

  • Canadian citizens
  • Permanent residents of Canada
  • Temporary residents with a valid work permit
  • Not open to unauthorized applicants

How to Apply:

  • Email: kayo@sunraygroup.ca
  • Reference Number: QISSMGSS102025
  • Include: Cover letter and answers to screening questions
  • Application Deadline: 2025-11-09