Guest Service Supervisor – Hotel – Quality Inn & Suites Bay Front

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Company Description:
Quality Inn & Suites Bay Front is a hospitality provider offering comfortable accommodations and quality service in Sault Ste. Marie, Ontario.

Job Details:

  • Location: 180 Bay Street, Sault Ste. Marie, ON, P6A 6S2
  • Workplace: On site
  • Salary: $22.00 hourly
  • Hours: 40 hours per week
  • Employment Type: Permanent, Full-time
  • Schedule: Morning, Day, Evening, Weekend
  • Start Date: Immediate
  • Vacancies: 1
  • Benefits: Free parking, employer-paid training, paid time off for volunteering or personal days

Qualifications Required:

  • Education: College, CEGEP or non-university diploma (1–2 years)
  • Experience: 1 year to less than 2 years

Job Responsibilities:

  • Coordinate and assign work
  • Establish schedules and procedures
  • Supervise and perform duties of staff
  • Prepare reports and resolve work issues
  • Assist guests with special needs
  • Hire and train staff
  • Maintain computer systems and arrange repairs
  • Handle reservations and guest check-ins/check-outs
  • Provide hotel and local information
  • Perform clerical duties and customer service

Working Conditions:

  • Attention to detail
  • Must work on site
  • Physical and clerical tasks required

Personal Suitability:

  • Accuracy
  • Client focus
  • Excellent oral communication
  • Organization

Eligibility:

  • Canadian citizens
  • Permanent residents of Canada
  • Temporary residents with a valid work permit
  • Not open to applicants without authorization to work in Canada

How to Apply:

  • By email: kayo@sunraygroup.ca
  • Reference Number: QISSMGSS2025
  • Application Deadline: 2025-09-12
  • Required Documents: Cover letter
  • Screening Questions:
    • Are you currently legally able to work in Canada?
    • Are you willing to relocate for this position?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?
    • Do you have the above-indicated required certifications?
    • What is the highest level of study you have completed?