Customer Service Agent – Leland Industries Inc.

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Company Description:
Leland Industries Inc. is a manufacturing company based in Scarborough, Ontario, specializing in fasteners and industrial hardware for various sectors.

Job Details:

  • Location: Scarborough, ON, M1S 3S9
  • Workplace: On site
  • Salary: $50,000 to $55,000 annually (negotiable) / 37.5 hours per week
  • Hours: Full time
  • Employment Type: Permanent employment
  • Schedule: Day
  • Start Date: As soon as possible
  • Vacancies: 1 vacancy
  • Benefits:
    • Dental plan
    • Disability benefits
    • Health care plan
    • Group insurance benefits
    • Life insurance
    • Travel insurance
    • Free parking available

Qualifications Required:

  • Education: No degree, certificate or diploma
  • Experience: 3 years to less than 5 years

Job Responsibilities:

  • Address customer complaints and concerns
  • Answer inquiries and provide information
  • Issue receipts and forms
  • Perform general office duties
  • Receive and log complaints
  • Sell merchandise

Working Conditions:

  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Own transportation required
  • Work must be completed at the physical location
  • No remote work option

Personal Suitability:

  • Accurate
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral and written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Time management
  • Adaptability

Eligibility:

  • Canadian citizens
  • Permanent residents of Canada
  • Temporary residents with a valid work permit
  • Not open to unauthorized applicants

How to Apply:

  • Email: zjovanovski@lelandindustries.com
  • Application Deadline: 2025-11-11
  • Screening Questions:
    • Are you authorized to work in Canada?
    • Do you have experience working in this field?
    • What is the highest level of study you have completed?
    • What is your current field of study?
    • What is your current level of study?