Woodward & Company Lawyers LLP is a reputable law firm providing legal services with a commitment to excellence and client satisfaction, supported by reliable IT infrastructure.
Job Details:
- Location: Various locations, including 1022 Government Street, Victoria, BC and Toronto, ON
- Salary: $60,000 to $75,000 annually (To be negotiated) / 40 hours per week
- Type of Employment: Permanent, Full-time
- Hours of Work: Day, Overtime
- Start Date: As soon as possible
- Vacancies Available: 1
- Benefits: Health benefits, Long-term benefits, Other benefits
Qualifications Needed:
- Education: College/CEGEP in Computer Technology/Computer Systems Technology or Computer Hardware Technology
- Experience: 3 years to less than 5 years
Work Environment:
- Work must be completed at the physical location. There is no option to work remotely.
- Work setting includes office buildings within a law firm.
Responsibilities:
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with their computers
- Consult user guides, technical manuals, and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network, and Internet support to users
- Set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software
- Perform web-server backup and recovery operations
- Provide customer service and manage incidents
Supervision:
- No supervision responsibility
Credentials:
- CompTIA Security+ Certification
- Microsoft Certified Solutions Associate (MCSA)
- Microsoft Certified IT Professional (MCITP)
- Microsoft Certified Professional (MCP)
Experience and Specialization:
- Knowledge of BMC Remedy, networking software, hardware, security, Internet, servers, and file management software
- Proficiency in MS Active Directory, MS Office, and SharePoint
Additional Information:
- Security and Safety: Enhanced reliability security clearance and criminal record check required
- Transportation/Travel Information: Valid driver’s license and own transportation required; public transportation is available
Work Conditions and Physical Capabilities:
- Fast-paced environment
- Ability to work under pressure
- Attention to detail
- Combination of sitting, standing, and walking; bending, crouching, and kneeling may be required
Personal Suitability:
- Accurate
- Client-focused
- Efficient interpersonal skills
- Excellent oral and written communication
- Initiative
- Organized
- Team player
- Ability to multitask and manage time effectively
Who Can Apply:
- Canadian citizens
- Permanent residents of Canada
- Temporary residents of Canada with a valid work permit
- Note: Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
How to Apply:
- By Email: employment@woodwardandcompany.com
- Online: Woodward & Company Careers
Include the Reference Number: WW-25IT in your application.
How-to-Apply Instructions:
Include the following in your application:
- Cover letter
- References attesting to experience
- Letter of recommendation
- Highest level of education and name of institution where it was completed
Screening Questions:
Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Advertised Until: May 2, 2025
Important Notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to ensure it is accurate and reliable but cannot guarantee its authenticity.