User Support Technician (Canadian Systems Inc.)

developing-programmer-development

Canadian Systems Inc. is a company that provides comprehensive IT support and solutions. They are dedicated to ensuring the smooth operation of computer systems and networks for their clients.

Job Details:

  • Location: Etobicoke, ON
  • Workplace Information: On site
  • Salary: \$37.50 hourly / 35 hours per week
  • Terms of Employment: Permanent employment, Full time
  • Work Schedule: Day, Weekend, Shift, Overtime, On Call, Flexible Hours, Early Morning, Morning
  • Start Date: As soon as possible
  • Vacancies: 1 vacancy
  • Source: Job Bank #3213490

Overview:

  • Languages: English
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years

Responsibilities:

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals, and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network, and Internet support to users in response to identified difficulties

Experience and Specialization:

  • Computer and Technology Knowledge: Networking software, Networking hardware, Networking security, Internet, Servers, Security software, Mail server software, MS Office, MS Windows

Additional Information:

  • Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Sitting, Combination of sitting, standing, walking
  • Personal Suitability: Accurate, Client focus, Excellent oral communication, Initiative, Judgement, Organized, Team player, Time management, Honesty

Who Can Apply:

  • Canadian citizens, permanent or temporary residents of Canada with a valid Canadian work permit. Other candidates with or without a valid Canadian work permit.

How to Apply:

Advertised Until: 2025-02-21

Important Notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to ensure its accuracy and reliability but cannot guarantee its authenticity.